Frequently Asked Questions
Find answers to common questions about our collections and services
How do I determine my correct size?
We provide a detailed size guide on every product page. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we process orders quickly. Please contact our support team within 30 minutes of placement to request any changes.
Do you restock items that are sold out?
Many of our popular styles are restocked. You can sign up for 'Back in Stock' notifications directly on the product page to be alerted via email.
How do I care for my Proud Poppy garments?
Each item features a care label. Generally, we recommend a cold gentle machine wash and drying in the shade to maintain fabric integrity.
Do you offer international shipping?
Yes, we ship to most countries worldwide. Shipping costs and delivery times will be calculated at checkout based on your location.
Where is my order confirmation email?
Order confirmations are sent immediately after purchase. If you haven't received yours, please check your spam folder or contact us.